Amidst the onslaught of disruptions from the COVID-19 pandemic, geopolitical uncertainties, supply chain challenges and cyberattacks, the pressure is on for organisations to adapt, respond adequately and stay resilient. PwC's Global Crisis and Resilience survey 2023 (Malaysia report) delves into how Malaysian organisations are directing their resources, efforts and investments toward building resilience to thrive in a state of permacrisis.
Businesses are encouraged to evolve in the face of disruptions by investing in an integrated resilience programme, ensuring clear ownership of such initiatives, and leveraging data, technology and analytics to detect early warning signs, among other priorities.
Central to this is the need to promote a strong culture of resilience where leaders set the precedent for transformation and employees are empowered to speak up and act responsibly. The report also sheds light on the need for designated resources beyond the board and senior leadership team, to keep the organisation together during difficult times.
of organisations in Malaysia experienced a disruption in the past two years
of organisations in Malaysia say they have had an integrated resilience programme in place for at least 5 years
of Malaysian organisations reported that they faced cyberattacks and technological disruptions
of Malaysian enterprise resilience programmes are sponsored by the organisation's CEO
William Mah
Partner, Business Continuity Management Leader, PwC Malaysia
Tel: +60 (12) 337 6681
Clarence Chan
Partner, Digital Trust and Cybersecurity Leader, PwC Malaysia
Tel: +60 (3) 2173 0344